Torq support
How can we help?
If you have a question about your account, sign-in, safety, or how the app works, contact us. We usually reply within two business days.
Direct support
Delete your account
For instructions and details, visit the account deletion page.
I cannot sign in
Check that your phone number is entered in international format (+994...) and that you are using the correct license plate. If the problem continues, contact support with a screenshot without publicly sharing your full phone number.
How do I report an inappropriate user?
Open the three-dot menu on the user’s profile and select Report. You can also block the user from the same menu. Reports are reviewed by the moderation team.
How do I manage push notifications?
Open Settings in Torq and change your notification preferences. You can also manage device-level permission in iPhone Settings.
When can Torq access my location?
Location permission is used only to show your current position on the map, attach a location to a post, or share Live Location when you choose. Live sharing updates only while Torq is open, and Torq does not retain route history. You can stop sharing at any time in Profile → Settings.